Cookie Policy
Effective Date: February 2026
We use cookies to make your training experience smoother, faster, and more relevant. This Cookie Policy explains how Opus Marketplace LLC (dba TIC Training Center) uses cookies and similar technologies when you visit our platform. By clicking "Accept" on our cookie banner, or by saving your preferences in our Cookie manager, you agree to this policy.
1. What are Cookies?
Cookies are tiny text files saved to your computer or device that help our platform remember you.
We use both "session" cookies (which disappear the moment you close your browser) and "persistent" cookies (which stay on your device for a set period to remember your preferences for your next visit).
2. How We Use Cookies
We strictly limit our use of cookies to what is necessary to run the platform and improve your experience.
Our site uses both "first-party cookies" (placed directly by us to keep the site running) and "third-party cookies" (placed by trusted partners for analytics and marketing).
We categorize our cookies into the following types:
- Strictly Necessary: These are essential for the site to function. They let you log in, navigate your courses, and process payments securely.
- Functionality: These remember your choices (like your username or language preference) to give you a customized experience.
- Analytics: These help us understand how you use the site (like which features you use) so we can continuously improve the platform.
- Marketing/Targeting: These track your browsing habits to help us and our partners deliver more relevant advertising to you on other sites.
3. The Cookies We Actually Use
We believe in total transparency about the specific trackers running on our platform.
Below is the exact breakdown of the first-party and third-party cookies we use, why we need them, and how long they stay on your device.
Strictly Necessary Cookies
These cookies are required for the platform to function, process payments, and keep your data secure. They cannot be switched off.
| Name of Cookie | Provider | Purpose | Duration |
| learnworlds_session | LearnWorlds | Authenticates your account and keeps you logged in. | Session |
| XSRF-TOKEN | LearnWorlds | Security cookie protecting forms from CSRF attacks. | Session |
| __stripe_mid | Stripe | Used for financial security and fraud prevention. | 1 Year |
| __stripe_sid | Stripe | Used for financial security and fraud prevention. | 30 Mins |
| __cf_bm | Cloudflare | Blocks malicious bot traffic and DDoS attacks. | 30 Mins |
Functionality Cookies
These cookies allow the site to remember choices you make and provide enhanced, more personalized features.
| Name of Cookie | Provider | Purpose | Duration |
| cookie_consent | LearnWorlds | Remembers your cookie preferences so you aren't asked on every visit. | 1 Year |
| lw_language | LearnWorlds | Remembers your preferred language settings for translation tools. | 1 Year |
Analytics Cookies
These cookies help us understand how students interact with our platform by collecting and reporting information anonymously.
| Name of Cookie | Provider | Purpose | Duration |
| _ga | Google Analytics | Calculates visitor, session, and campaign data for site analytics. | 2 Years |
| _ga_[ID] | Google Analytics | Used to persist session state and track navigation through the catalog. | 2 Years |
Marketing & Targeting Cookies
These cookies are used to track visitors across websites to display ads that are relevant and engaging for the individual user.
| Name of Cookie | Provider | Purpose | Duration |
| _fbp | Meta (Facebook) | Used to deliver targeted advertising and track checkout conversions. | 3 Months |
| _gcl_au | Google Ads | Used for experimenting with advertisement efficiency and tracking. | 3 Months |
| IDE | Reports your actions after viewing or clicking ads to measure efficacy. | 13 Months | |
| drip_client | Drip | Identifies you to trigger automated email campaigns based on behavior. | 1 Year |
4. Your Consent and Control
You are in the driver's seat when it comes to your privacy.
When you first visit our site, our cookie banner allows you to consent to or decline non-essential cookies. You can also update your preferences at any time through your browser settings. Most internet browsers let you block all cookies or just third-party ones. Please note that if you block strictly necessary cookies, certain features of the site (like logging in) will not function fully.
You can find instructions for managing cookies in the help menus of major browsers (including Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox).
5. Updates to this Policy
As our platform evolves, we may occasionally update this policy.
Any changes become effective the moment we post the updated policy on this page, and your continued use of the site acts as your binding agreement.
Contact Us
General Support & Accessibility Feedback
For general questions, course support, or to request a reasonable accommodation, please reach out to our support team:
For general questions, course support, or to request a reasonable accommodation, please reach out to our support team:
Formal Legal & Privacy Inquiries
For formal legal notices, privacy inquiries, or Data Subject Access Requests (DSARs), you may contact us at:
For formal legal notices, privacy inquiries, or Data Subject Access Requests (DSARs), you may contact us at:
- Opus Marketplace LLC (dba TIC Training Center)
42 Albemarle Rd #2Asheville, NC 28801, USA - Email: info@traumainformedcaretraining.com

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